Downloading Updates

RezStream Support -

Downloading Updates

RezStream provides program updates regularly. These updates include new enhancements and program fixes. When you are informed by email about a program update, the update can be downloaded from within RezStream Professional by clicking Help > Support > Download RezStream Update.

 

2013-03-25_16_22_33-RezStream_Professional_Help.png

 

You are automatically connected to the RezStream Update Server and the update process begins.

 

2013-03-25_16_22_43-RezStream_Professional_Help.png

 

Once the update has been downloaded from the RezStream Update Server, the following prompt is displayed. Click OK to continue.

 

2013-03-25_16_22_51-RezStream_Professional_Help.png

 

Close RezStream Professional by clicking the “X” in the window’s upper right-hand corner.

 

2013-03-25_16_23_09-RezStream_Professional_Help.png

 

A prompt is displayed asking whether or not you would like to create a system backup.

 

2013-03-25_16_23_16-RezStream_Professional_Help.png

 

After clicking Yes to make a backup, the Backup RezStream Professional Data window is displayed. Specify both a name for the backup and a location for storing the .zip file. Click the Save button.

 

2013-03-25_16_23_24-RezStream_Professional_Help.png

 

After completing the system backup, the following prompt is displayed. Close any other programs that are currently open and click OK to continue.

 

2013-03-25_16_23_34-RezStream_Professional_Help.png

 

The two parts of the RezStream Professional update process are:

 

  1. Program Update
  2. Reports Update

 

Program Update

Use the following steps to update RezStream Professional.

 

  1. Click Start > Run and enter the path to the RezStream update file. The default install path for RezStream Professional is C:\Program Files\RezStream.

    2013-03-25_16_25_56-RezStream_Professional_Help.png
  2. The RezStream Update wizard dialog is displayed. Click the Continue button.

    2013-03-25_16_26_06-RezStream_Professional_Help.png

  3. The RezStream Update wizard prompts for a location to extract updated program files.

    2013-03-25_16_26_12-RezStream_Professional_Help.png

  4. After clicking the OK button, updated program files are copied to the specified location.

    2013-03-25_16_26_21-RezStream_Professional_Help.png

  5. Once all files have been extracted, the following prompt is displayed. Click OK to continue.

    2013-03-25_16_30_46-RezStream_Professional_Help.png


Reports Update

The next part of the RezStream update process is the reports update.

 

  1. Click Start > Run and enter the path to the RezStream reports update file. The default install path for RezStream Professional is C:\Program Files\RezStream.

    2013-03-25_16_32_38-RezStream_Professional_Help.png

  2. The RezStream Update wizard dialog is displayed. Click the Continue button.

    2013-03-25_16_32_46-RezStream_Professional_Help.png

  3. The RezStream Reports Update wizard prompts for a location to extract updated report files.

    2013-03-25_16_32_52-RezStream_Professional_Help.png

  4. After clicking the OK button, updated report files are copied to the specified location.

    2013-03-25_16_32_58-RezStream_Professional_Help.png

  5. Once all files are extracted, the following prompt is displayed. Click OK to continue.

    2013-03-25_16_33_04-RezStream_Professional_Help.png

 

The update is now complete. Log back on to RezStream Professional.

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.