Viewing Credit Card Information
If you are using 4word:
Select the reservation on the occupancy map and then select ‘View’
Click on ‘View Card at Shift4’
Click on the ‘4word website at Shift4’ link that appears in step 1 and log in using the login information that you set up when you registered the account.
It will prompt you to enter the 4 words that appeared in step 2
You can view the credit card number as many times as you like, however it will only allow you to view the cvv code once.
If you are using Shift4:
The first portion of this will only need to be done once.
Log into your Administrator account in DollarsOnTheNet
Select ‘settings’ and then ‘User Maintenance’
Select the administrator account
(If you see anything in the password field in this next screen, delete it)
Scroll down and then uncheck the ‘mask card information’ box
Click ‘Update User’
After this, anytime you need to see a full card number, log into your Administrator account in DollarsOnTheNet
Go into transactions and select the transaction with the card number you wish to view
Within the transaction, you should see an eyeball next to the credit card info
Click on the eyeball and you will be able to view the full card number.
It will show you the credit card number for 10 seconds at a time. You can click at the top of the window to refresh the timer if you need more time.